Support
Questions, ideas or something not working? Write to support@getsleeponit.app. We usually answer within two working days. Please tell us your iPhone model and iOS version.
Recording
How do I record a video?
- Open a script and tap Start.
- Turn on the camera with the camera button at the bottom right of the prompter controls.
- Tap the red record button. After the countdown the text starts scrolling and the recording begins.
- Tap stop. The video is saved to your Photos app.
The camera preview stays black
Tepro needs access to the camera and microphone. Open iPhone Settings → Tepro and turn on Camera and Microphone. Also close other apps that might be using the camera, such as video calls.
My video isn't in Photos
Check iPhone Settings → Tepro → Photos and allow Add Photos Only (or Full Access). Videos with a watermark take a few seconds to process before they appear.
Why is there a watermark on my video?
The free version includes 10 recordings without a watermark. After that, videos get a small Tepro logo in the corner. With Tepro Pro all recordings are clean.
Prompter
How do I change the speed while reading?
Use the speed slider at the bottom of the prompter. You can also tap the text to pause and drag it to jump to another position.
Can I use a keyboard or foot pedal?
Yes. Connect a Bluetooth keyboard or presentation pedal. Space or Return plays and pauses, arrow up/down jump through the text, arrow left/right change the speed. Most pedals send arrow or Page Up/Down keys, which Tepro understands.
How do I use Tepro with teleprompter glass?
Tap the mirror button in the prompter controls, or turn on horizontal and vertical mirroring in the prompter settings. Mirror mode is part of Tepro Pro.
Which files can I import?
PDF, RTF, TXT and Markdown. In the library tap + and choose Import document. You can also paste text into a new script.
Purchases
How do I restore my purchase on a new iPhone?
Sign in with the same Apple Account, open Tepro → Settings and tap Restore purchases.
How do I cancel my subscription?
In Tepro open Settings → Manage subscription, or go to iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before the renewal date. If you cancel during the free trial, you won't be charged.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Privacy
Tepro has no account and no tracking. Your scripts and videos stay on your iPhone. Details in the privacy policy.